FAQ

How does the Reserve List work?

If an item is sold out or not available in your size then add your name to the Reserve List. Make sure to include the name of the item you want, the colour and your size. I can then check my fabric stock, source any upcycled fabrics if needed and organise a make timeline with my seamstress. Once all details and the timeline is confirmed, I will email you a link to pay for your order.  Following payment, I will get started on cutting out your special made to order item! 

Made to order clothing usually takes between 4-8 weeks to deliver. You can look forward to receiving regular email updates of your garment going through the cut and make process! 

Why made to order?

The traditional model of fashion is based on brands/buyers predicting in advance what customers will buy. This results in over producing garments that don’t ever sell and results in a major waste problem. Made to order is a much more sustainable model and also more achievable for small independent brands as it doesn’t require buying a large volume of fabric upfront that may never get sold.

The challenge with a made to order model is the wait time for customers. This goes against everything fast fashion has taught us, when we order that item of clothing online, we want it in our hands within days. I totally understand this, however I believe a made to order set up is truly the best for my brand and our planet. Your one of a kind item will definitely be worth the wait and appreciated that bit more as you know it’s been lovingly handmade just for you!

Special requests?

If you would like any small changes to a product then you can also add this to your request on the Reserve List! For example, changing the colour of a print, changing the colour/fabric of a pocket. Where possible I'm happy to accommodate these requests.

Upcycle your own clothes

My collection of RE:BORN shirts are made using a combination of second hand upcycled shirts and new organic cotton fabric panelled together. These upcycled shirts have been carefully sourced through second hand shopping, giving new life to old and unwanted garments. All shirts are washed before use and checked to make sure they are in a good as new condition.

If you have any old clothes that you would like made into a new garment with KATRINA & RE then please get in touch! Shirts are a great place to start and if you donate your own shirt then I can make it into a new one at a discounted price. Send me an email or Instagram DM for more info!